Whatever packages you should opt for, there should be no hidden charges with the service unlike, once you have purchased a domain through your comprehensive control panel you are not charged to have this put into your space. Once registered you have the ability to change the domain to point to other DNS, alias the site to another one within your space or turn it into a hosted site and set a limit of space for that particular site. You can even give your client access to their space with a totally separate FTP (File Transfer Protocol) User Name and Password locking them into their space only for no extra charge.
The upgrade option should be such that no further set up fees you need to cough up of any description for any cause, . The flexibility should allow you to change from Linux to Windows hosting packages without paying any fees for the move just the price difference in the packages.
As a reseller you also receive some facilities of the items that your service provider offer at full price to standard hosting customers, this enables you to actually make a profit yourself.
The packages should be completely brandable so that the customer only sees you as their supplier not as your service provider. So, its your own thing, not anybody's else. So that you can offer your clients a One Stop Shop along with their web site you have designed rather than have the client looking elsewhere for hosting and email services.
You should able to offer your customers a wide range of other services including Virus/Spam Monitoring and Broadband to name just a few.
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